Privacy Policy

Last updated:

Introduction

CalmFuel ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sproutclearux.world and use our rest and wellness products and services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form with your name, email address, and message
  • Purchase our rest products including the Herbal Rest Blend, Comfort Rest Pillow, and Rest Wellness Journal
  • Subscribe to our wellness newsletter or communications
  • Create an account on our website
  • Participate in surveys or feedback forms about our products

Automatically Collected Information

When you visit sproutclearux.world, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website and exit pages
  • Click patterns and interaction data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on sproutclearux.ddd. These include:

  • Essential cookies for website functionality
  • Performance cookies to analyze how you use our site
  • Preference cookies to remember your settings
  • Marketing cookies to deliver relevant content

How We Use Your Information

CalmFuel uses the collected information for various purposes:

  • Processing and fulfilling orders for our rest products
  • Providing customer support and responding to inquiries
  • Sending transactional emails related to your purchases
  • Improving our website, products, and services
  • Personalizing your experience on sproutclearux.world
  • Conducting marketing and promotional activities
  • Analyzing usage patterns to enhance user experience
  • Complying with legal obligations and regulations
  • Preventing fraud and ensuring security

Legal Basis for Processing

Under GDPR and Finnish data protection laws, we process your personal data based on:

  • Your explicit consent for marketing communications
  • Contractual necessity for product orders and delivery
  • Legal compliance with applicable regulations
  • Legitimate business interests in improving our services
  • Your vital interests in receiving product information

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Payment processors for secure transaction handling
  • Shipping and logistics partners for product delivery
  • Email service providers for communications
  • Analytics providers to understand website usage
  • Legal authorities when required by law

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Contact form submissions are retained for 12 months
  • Purchase information is retained for 7 years for accounting purposes
  • Marketing preferences are retained until you unsubscribe
  • Website analytics data is retained for 26 months

Your Rights

Under GDPR and Finnish data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise any of these rights, please contact us at ask@sproutclearux.world or write to us at Purilas 10, 40100 Jyväskylä, Finland.

Security Measures

CalmFuel implements comprehensive security measures to protect your personal information:

  • SSL/TLS encryption for all data transmission
  • Secure password storage using industry-standard hashing
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to personal data
  • Secure data centers with physical security measures
  • Regular backup procedures to prevent data loss

Third-Party Links

Our website sproutclearux.world may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

CalmFuel does not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.

International Data Transfers

CalmFuel is based in Finland and operates within the European Union. Your personal data is processed and stored in accordance with GDPR and Finnish data protection regulations. We do not transfer data outside the EU/EEA without appropriate safeguards.

Data Protection Officer

CalmFuel has appointed a Data Protection Officer to oversee our privacy practices. You can contact our DPO at ask@sproutclearux.world for any privacy-related inquiries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on sproutclearux.world and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: ask@sproutclearux.world
  • Address: Purilas 10, 40100 Jyväskylä, Finland
  • Phone: +358 40 8474770

Complaint Rights

You have the right to lodge a complaint with the Finnish Data Protection Authority (Tietosuojavaltuutettu) if you believe your rights have been violated. You can contact them at www.tietosuoja.fi.